bdouglas – Global Services BPO

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Experience to meet your business objectives, deliver results-based performance, and achieve your ROI projections.
Skill and Expertise to provide exceptional outsource solutions allowing businesses to achieve critical cost reduction while maintaining quality assurance.
Qualitative Assurance systems and processes designed to ensure level of services expectations are maintained for maximum retention.
CRM Technology engineered to manage acquisition and retention processes, maintain quality and ensure transactional control.
Integrated Predictive Dailer and CRM Systems providing reliable state-of-art outbound, inbound and blending contact control systems.

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